Booking Procedures and Important Notes

Booking Procedures and Important Notes

  1. Fact Sheet
Teepee Village and Herbs Garden Camping Tents Capacity:
12ft teepee (max for 3 pax) (length refers to diameter of teepee)
16ft teepee (max for 6 pax) (length refers to diameter of teepee)
22ft teepee (max for 14 pax) (length refers to diameter of teepee)
Safari Bush Camper (max for 6 pax)
Service Hours for Overnight Campers:
Check-in time: 3:00pm – 7:00pm Check-out time: 10:00am – 12:00noon
  • Late Check-in or Early Check-out has to be arranged in advance and subject to charges. Notification to booking office when check-in is required for check-out after 12:00 pm and a fee of HK$300 per hour will be charged (round up to the nearest hour)
  • Check-out before 10am has to be confirmed in advance in order to have any of the Damage & Cleaning Deposit refunded.
Kiosk Opening Hours and Services
Opening Hours
9:30am – 7:30pm (April – December)
9:30am – 6:00pm (January – March)
Drinks for sales Canned soft drinks, juice drinks, bottled waters, tonic & soda water, beers
Snacks for sales Chips, instant noodles and ice-cream
Beach toys for sales Frisbee, beach balls, water guns, buckets and spades
Personal utilities Sunscreens, beach shorts, beach slippers, mosquito sprays
  1. Transportation Methods:
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Via Tung Chung You can drive or take either the MTR Tung Chung line or any “E” line buses to Tung Chung, then take on the New Lantau Bus No. 11, 23 or A35 at the Tung Chung Bus Terminus (next to the MTR station). Get off at Butterfly Crest bus stop at Cheung Fu Street, Cheung Sha. These buses take approx. 20 mins.
Via Mui Wo By ferry at Outlying Ferry Pier No. 6, Central to Mui Wo – approx. 30 mins. by fast ferry and approx. 1 hour by ordinary ferry. Then get on New Lantau Bus No. 1, 2, 4 or A35, and get off at Butterfly Crest bus stop at Cheung Fu Street, Cheung Sha. These buses take approx. 20 mins.
Coach Rental
(booked by the clients)
Transportation can be arranged by clients. Note : clients must fill in the application form of “TD 348” or “TD 348B” – “Lantau Closed Road Permit” and submit to Transportation Department attached with other supporting documents not less than 3 weeks and not more 3 months before the date of purported use. For details, please visit “http://www.td.gov.hk/en/public_forms/td_forms/permit/index.html”. In this regard, Palm Beach is not obligated to any failure application.
Coach Rental
(booked by Palm Beach)
Full payment has to be paid upon confirmation. Palm Beach will not be responsible if there is any failure of service provision by outside coach companies. If there is any additional charge raised by the coach company in related to the booked services, client has to absorb the amount in full.
  1. Teepees, Bush Campers Lodging and Party Venue Booking

To book the American Indian Teepees, Safari Bush Campers or venue for parties, please contact our Booking Office at 2980 4822 or email to info@palmbeach.com.hk.

To place a reservation, the guest should be aged 18 or above. For individual reservation, the guest may be requested to present his / her I.D. Card / passport upon checking-in for verification purpose. Fail to present a valid adult HKID card may result in rejection of handling over the reserved tent(s) / party venue without any refund or whatsoever compensation.

  1. Payment (all days below are on calendar day basis)
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Booking made more than 14 days prior to event 30% confirmation deposit need to be paid at specific date. The balance needs to be settled 7 days before event, otherwise, the application will be considered default.
Less than 14 days prior to event Full payment (including the 30% confirmation deposit and any balance payment) needs to be settled at specific date.

As to secure the booking, client has to pay for the deposit of camping or party venue rental upon request. The 30% confirmation deposit made cannot be refunded or transferred to other payments.

  1. Payment Method
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Cash Cash payment to Palm Beach office
Cheque payment Crossed cheque payable to “Beach Action Consultancy Company Ltd” send to Palm Beach office 5 days before due day
Direct bank transfer HSBC account No. 400-579843-838. Please keep and send a copy of deposit slip for Palm Beach’s verification
International Payment
Bank Name : The Hong Kong and Shanghai Banking Corporation Ltd Bank
Address : Hong Kong Main Office, 1 Queen’s Road, Central, HK
Swift Code : HSBCHKHHHKH
Account Name : Beach Action Consultancy Co Ltd
Account No. : 004-400-579843-838 (for HKD payment only)
Please be reminded to include an addition of HK$60 bank charge in every international payments.
  1. Cancellation

Notice of any cancellation must be received by the Company in writing at least 7 days in advance of the camping schedule / event date if any balance payment (70%) has to be refunded.

  1. Bad Weather Arrangement for Party, Lesson, Activity and Camping Bookings
  1. Before party event / lesson / activity starts / camping check-in time (before 3:00pm):
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Tropical Cyclone Warning Signals No. 1 / 3 or
Yellow Rainstorm Warning
Normal Operation
Tropical Cyclone Warning Signal No. 8 or
Red / Black Rainstorm Warnings
All services will remain in operation as if the Tropical Cyclone Warning Signal No.8 or Red / Black Rainstorm Warning has been turned off 2 hours prior to party event / lesson / activity start time / camping check-in time (3pm).
If the Tropical Cyclone Warning Signal No.8 or Red / Black Rainstorm Warning is in force / will be hoisted within 2 hours prior to the party event / lesson / activity start time / camping check-in time (3pm), all bookings will be cancelled and rescheduled (within 60 days from the date of the booking).
Education department announces all primary
and / or secondary school classes are terminated due to the bad weather
Primary and / or secondary school bookings will be cancelled and rescheduled (within 60 days from the date of the booking).
  1. During party event / lesson / activity or camping (at or after 3:00pm):
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Tropical Cyclone Warning Signals No. 1 / 3 or
Yellow Rainstorm Warning
Normal Operation
Tropical Cyclone Warning Signals No. 8 or
above or Red / Black Rainstorm Warning
Bookings will be dismissed where no reschedule of event will be arranged.
Education department announces all primary &
secondary school classes are terminated due to the bad weather
Bookings will be dismissed where no reschedule of event will be arranged.

Remarks : The Company reserves the right to enforce the above arrangements during bad weather.

  1. Photography Consent Release

The Centre regularly reproduces photographs of people for teaching, demonstration and publicity purposes in its publications, marketing material and on its web site. On various occasions, the Clients may be photographed at the Centre. The Clients are invited to release their interests in their photographs taken at the Centre, the waterfront of the Centre or at any outing activities arranged by the Centre for the said purpose to Palm Beach.

Any refusal of consent is required to be given to the Centre at info@palmbeach.com.hk in advance of their arrival at the Centre. The Centre will not be liable to the Clients for any interest in the publication or use of those photos if the said consent is not refused.

  1. Termination of Services

The Centre reserves the right to terminate any rental of facilities and provision of services in its absolute discretion deem necessary. Monies paid will be refunded to the Clients.